When does the money reach my bank?

Guests pay by card, and you are paid directly and independently, to your own Stripe or payout account. Stripe then waits before paying out to your bank: at least 48 hours in the US, and 7 days in Mexico and Canada. Those are Stripe's own minimums — we can't shorten them and neither can you.

While a payment is still in Stripe you can refund it from the booking or order — in full, less the card fee, or in part. After it is paid out, refund your guest directly.

You can see every payment and payout in your own Stripe dashboard.